Refund policy

At TrendyG, all products are custom-made and printed on demand. Please read this policy carefully before placing an order.

Returns & Exchanges

As all products are made specifically for each order, we do not accept returns or exchanges due to:

Change of mind
Personal preference
Incorrect size selected by the customer

Please refer to our size guide before placing your order.

Damaged, Defective, Misprinted, or Incorrect Items

If you receive a product that is:

Damaged
Defective
Misprinted
Different from the item ordered

you may be eligible for a free replacement.

To report an issue, please contact us within 48 hours of delivery with:

Your Order Number
Clear photos or videos showing the issue

Email: support@trendyg.com
WhatsApp: +91 9177516019

Requests submitted after 48 hours of delivery may not be accepted.

Once approved, replacement orders are typically processed within 3–7 business days.

Sizing Errors

If the size delivered does not match the size ordered, please contact us within 48 hours of delivery. Our team will review the request and provide an appropriate resolution.

Eligibility for Replacement

To be eligible for a replacement:

The product must be unused and unwashed
All original tags must be attached
The product must be in its original condition
Original packaging should be retained where possible

Non-Returnable Items

The following items are not eligible for return or exchange:

Custom-made or print-on-demand products
Products returned without prior approval
Products that have been used, washed, altered, or damaged after delivery
Products without original tags

Refunds

As all products are custom-made, refunds are generally not offered.

However, if a replacement is not possible for an approved claim, TrendyG may provide a refund or store credit at its sole discretion.

Approved refunds will be processed to the original payment method within 7–15 business days after approval. The time required for the amount to reflect in your account may vary depending on your bank or payment provider.

Order Cancellation

Orders may be cancelled within 48 hours of placement. Once production has started, cancellations cannot be accepted.

Review & Approval

All replacement, refund, and cancellation requests are subject to review and approval by the TrendyG support team. TrendyG reserves the right to decline requests that do not meet the conditions outlined in this policy.